Crisis Management

Note these closely related topics in the library:

Crisis Management: Advice about responding to a crisis, once it's already occurred
Business Insurance: Guidelines and advice about buying various kinds of insurance
Risk Management: Guarding against theft, fire, disasters, etc.
Safety in the Workplace: About types of workplace injuries, programs to reduce accidents, etc.)

Crisis management is a relatively new field of management. Typically, proactive crisis management activities include forecasting potential crises and planning how how to deal with them, for example, how to recover if your computer system completely fails. Hopefully, organizations have time and resources to complete a crisis management plan before they experience a crisis. Crisis management in the face of a current, real crisis includes identifying the real nature of a current crisis, intervening to minimize damage and recovering from the crisis. Crisis management often includes strong focus on public relations to recover any damage to public image and assure stakeholders that recovery is underway. (The library includes a variety of related topics.)

Sections of This Topic Include:

Various Perspectives
Critical Incident Analysis


Various Perspectives

Disaster Help
Crisis Management - A Leadership Challenge
When the Unexpected Happens
The Crisis Counselor
Kare Anderson : "Turning a Public Crisis Around"
Time Magazine / Coping With Catastrophe
Response Training Programs for crisis intervention

Various manuals for crisis interventions

Critical Incident Analysis

Critical Incident Stress (includes many articles about specific situations)
Critical Incident Stress Management Planning
Critical Incident Analysis Group
Critical Incident Technique

Also see:

Failure Mode and Effects Analysis
Preventing Violence in the Workplace
Safety in the Workplace
Crisis Manager Newsletter and various information on crisis management


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Related Library Topics

Recommended Books

General Information

The following books are recommended because of their highly practical nature and often because they include a wide range of information about this Library topic. To get more information about each book, just hover your cursor over the image of the book. A "bubble" of information will be displayed. You can click on the title of the book in that bubble to get more information, too.


Also See

Insurance (Business) -- Recommended Books

Risk Management -- Recommended Books