Evaluation Activities in Organizations
Evaluation, in the context of management activities, is carefully collecting information about something in order to make necessary decisions about it. There are a large number and wide variety of evaluations that can occur in businesses, whether for-profit or nonprofit. Evaluation is closely related to performance management (whether about organizations, groups, processes or individuals), which includes identifying measures to indicate results. Evaluation often includes collecting information around these measures to conclude the extent of performance.
Overviews of Major Types of Evaluations
Designing
Assessment and Evaluation Tools
Selecting
from Among Publicly Available Assessments
Online Guides, etc.
General Resources
Overviews of Major Types of Evaluations
Advertising
Efforts
Boards
of Directors (self-evaluation)
Chief
Executive (evaluation by the Board of Directors)
Customer
Satisfaction (measuring)
Employee
Performance
Financial
Practices in Nonprofits
Fundraising
Practices in Nonprofits
Group
Performance
Human
Resource Management Practices in Nonprofits
Legal
Activities in Nonprofits
Organizational
Communications
Organizational
Performance
Program
Evaluation (including outcomes-based evaluations)
Planning
Practices in Nonprofits
Sales
Performance
Self-Assessments
Evaluating
Training and Development
Online Guides
Basic
Guide to Program Evaluation
Terms
in Evaluation
User-Friendly Handbook for Mixed Method Evaluations
Program Manager's Guide to Evaluation
Analytical
Methods in Maternal and Child Health
Basic
Guide to Program Evaluation
General Resources
(Thanks to Gene Shackman for suggesting many of the following
resources.)
American Evaluation
Association
Hospital Council
of Western Pennsylvania Resources
Bureau
of Justice Assistance Evaluation Website
Online
library of resources for evaluation of mental health programs
Massive
list of free evaluation resources on the Web
Evaluation
portal and links collection
In Regard to Outcomes-Based Evaluations
Outcome
Measurement Resource Network (lots of useful links from the United
Way)
Example Outcomes and Outcome Indicators for Various
Programs
Example Outcomes and Outcome Indicators for Various
Programs
What is a Program Logic Model? (logic model capures
inputs, activities, outputs, outcomes)
Outcome Measurement: Showing Results.. (wonderful
overview of outcomes, myths, etc.)
Economic Outcomes Evaluation Methodology (a little
advanced?)
For the Category of Evaluations (Many Kinds):
Related Library Topics
Recommended Books
General Information (Applying to Many Types Evaluation)
The following books are recommended because of their highly practical nature and often because they include a wide range of information about this Library topic. To get more information about each book, just hover your cursor over the image of the book. A "bubble" of information will be displayed. You can click on the title of the book in that bubble to get more information, too.
Field
Guide to Nonprofit Program Design, Marketing and Evaluation
- by Carter McNamara, published by Authenticity Consulting, LLC. There are few books, if any, that explain how to carefully plan, organize, develop and evaluate a nonprofit program. Also, too many books completely separate the highly integrated activities of planning, marketing and evaluating programs. This book integrates all three into a comprehensive, straightforward approach that anyone can follow in order to provide high-quality programs with strong appeal to funders. Includes many online forms that can be downloaded. Many materials in this Library topic are adapted from this book.
Also see
For evaluating employees, Supervision -- Recommended Books
For evaluating nonprofit programs, Program Management -- Recommended Books
