Conflict Management in Groups
Note that many methods intended for addressing conflict in groups also might be considered as methods to address conflict between two people. Therefore, also see Addressing Interpersonal Conflict. Also note that the reader might best be served to first read the topic Group Dynamics to understand the basic nature of most groups and their typical stages of development. (It's not clear at this time if online groups have similar nature and stages.)
Various Perspectives
Facilitation LibraryHow to Resolve Conflicts Without Killing Anyone
Extensive list of article about resolving conflicts
Measuring the Cost of Organizational Conflict
Dealing with Conflict
Negotiations and Resolving Conflicts:
Search for Common Ground
ERIC Trends and Issues Alert - Conflict Management
Free instrument for measuring the cost of organizational conflict
List of Online Articles About Mediation
IGC: ConflictNet
For the Category of Facilitation and Teams:
Related Library Topics
Recommended Books
Program Planning Kit to develop
high-quality peer coaching group program
- by Carter McNamara, MBA, PHD, published by Authenticity Consulting, LCC. The program planning kit provides step-by-step guidelines to plan, market (internally or externally), facilitate and evaluate a high-quality peer coaching group program for any application our outcome. The kit includes a program planning guidebook, a facilitator's guidebook and a guidebook for members of a peer coaching group.
The following books are recommended because of their highly practical nature and often because they include a wide range of information about this Library topic. To get more information about each book, just hover your cursor over the image of the book. A "bubble" of information will be displayed. You can click on the title of the book in that bubble to get more information, too.
Also See
Strategic Planning (Facilitating) -- Recommended Books
Organizational Development (Facilitating) -- Recommended Books
