Addressing Interpersonal Conflict

Note that many methods intended for addressing conflict between two people also might be considered as methods to address group conflict. Therefore, also see Conflict Management in Groups.

Various Perspectives

Basic Advice (Suggestions, Steps and Tips)

Basics of Conflict Management (conflict within yourself or with others) Barriers to Everyday Communication (concept of good communication and barriers to it)
Conflict - An Essential Ingredient For Growth (basic styles to deal with conflict)
Kare Anderson: Six Off-Beat Ways to Get Along Better
Kare Anderson: Keeping Cool While Under Fire
How to Resolve Conflicts (basics in one-on-one relationship, meetings and in negotiations)
Helping Skills, Conflict Resolution (helping skills -- including basic steps)

Towards Broader Views on Conflict in Organizations

13 Conflict Management Skills
Dealing With Conflict
What is Your Conflict Management Style

Assessments

Free instrument for measuring the cost of organizational conflict
Conflict Assessment

Free, Online Book

Helping Others Resolve Differences: Empowering Stakeholders
Guide to Advertising and Marketing Regulations

Miscellaneous Topics

Can Conflict in Nonprofits Be Managed Successfully?
Addressing Interpersonal Conflicts
Akaido and Conflict Resolution

General Resources

Bully Online
Mediation Information and Resource Center
Articles, Instruments, Resources
Conflict Research Consortium
Transformative Approaches to Conflict Resolution
A Comparison of Conflict Style Inventories

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For the Category of Interpersonal Skills:

Related Library Topics

Recommended Books

Field Guide to Leadership and Supervision in Business

by Carter McNamara, published by Authenticity Consulting, LLC.
Includes step-by-step guidelines, tips and tools to effectively lead:
1. Yourself
2. Other individuals in the business
3. Groups and teams in the business
4. Business organizations
5. As well as all functions within the business organization.

Many of the Library's materials about business, leadership and management are adapted from this book. Just click on the title of the book above to see the Index and Table of Contents.

Field Guide to Leadership and Supervision With Nonprofit Staff

by Carter McNamara, published by Authenticity Consulting, LLC.
Includes step-by-step guidelines, tips and tools customized for personnel in nonprofits to effectively lead:
1. Yourself
2. Other individuals in the nonprofit
3. Groups and teams in the nonprofit
4. Nonprofit organizations
5. As well as all functions within the nonprofit organization.

Many of the Library's materials about nonprofit leadership and management are adapted from this book. Just click on the title of the book above to see the Index and Table of Contents.

 

The following books are recommended because of their highly practical nature and often because they include a wide range of information about this Library topic. To get more information about each book, just hover your cursor over the image of the book. A "bubble" of information will be displayed. You can click on the title of the book in that bubble to get more information, too.