Performance Measurement: Guidelines, Myths and Examples

Assembled by Carter McNamara, MBA, PhD

Sections of This Topic Include:

Guidelines for Selecting Measurements
Myths About Measurements
Examples of Measurements
General Resources


Guidelines for Selecting Measurements

One Sample Framework for Selecting Measurements
Performance Management in Times of Turbulence
Measures What Really Matters
Performance Measurement to the Next Level
Guide to a Balanced Scorecard Performance Management Methodology
The First Question: What to Change?
Second Question: Change to What?
The Third Question: How to Make the Change Happen?

Myths About Measurements

Performance Management: Models, Myths, Misuses, and Mistakes
12 Principles of Performance Management (and 8 Myths)
Performance Management Myth or Reality

Examples of Measurements

Measuring Intellectual Assets
Working Together for Success: The Balanced Scorecard Solution at Peel Memorial Hospital
(aslo see the library topic: Balanced Scorecard)

General Resources

Performance Magazine
Performance Management Resourceshttp://charitychannel.com/publish/templates/?a=11360&z=19
Zigon Consulting extensive list of online measurement resources
The Difficult Process of Identifying Processes
Solution Engineering: What is your intervention logic?
Free How-to Articles For Choosing, Creating And Using Performance Measures - this site contains several articles on the subject


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For the Category of Performance Management:

Related Library Topics

Recommended Books

For Your Own Performance Management, See
Personal Productivity -- Recommended Books

For Employee Performance Management, See
Supervision -- Related Books

For Group Performance Management, See
Facilitation and Teams -- Recommended Books

For Organizational Performance Management, See
Organizational Development -- Recommended Books

For Nonprofit Organizational Performance Management, See
Nonprofit Capacity Building -- Recommended Books


General Information -- Books About General Topic of Performance Management

The topic of performance management can be scoped to individuals/employees, groups and organizations. Regardless of the scope of the process, there are many aspects in common. The following books are useful about these many common aspects. For books on a specific scope of the process, see the above recommended links.

To get more information about each of the following practical books, just hover your cursor over the image of the book. A "bubble" of information will be displayed. You can click on the title of the book in that bubble to get more information, too.