Overview of Benchmarking
Benchmarking uses standard measurements in a service or industry for comparison to other organizations in order to gain perspective on organizational performance. For example, there are emerging standard benchmarks for universities, hospitals, etc.
Various Perspectives
What is Benchmarking?American Quality and Productivity Center
What is Benchmarking?
Benchmarking Centre
Benchmarking Exchange
Benchmarking overview
For the Category of Quality Management:
Related Library Topics
Recommended Books
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